Ikomm

Miles has been a strategic partner for Ikomm, responsible for strengthening the digital workplace for employees across 13 municipalities. Through close collaboration and municipality-focused expertise, Miles has delivered solutions that improve user experience, ensure good collaboration, and facilitate safe and efficient operations.

Highlights from the collaboration:

• Establishing SharePoint intranet, Teams structure, and concepts for effective digital collaboration.

• Development of services for the municipal sector: channel strategy, ordering solutions, intranet, and training.

• Consulting on migration, structuring, and use of M365 across municipalities.

• Security deliverables: data classification, DLP, risk management, and support via Microsoft Purview.

• Long-term collaboration with a focus on user experience and municipality-focused services.

Through the combination of professional expertise and proactive consulting, Miles has delivered value that is noticeable in everyday operations — for employees in the municipalities and for Ikomm as an organization.

«With support from Miles, Ikomm has achieved a greater focus on services that enhance good user experiences for employees in the municipalities. Miles' consultants are perceived as professionally skilled and proactive, and have delivered excellent value to our assignments.» — Kjetil Nordbye, Head of Customer Success